Opiniones Hotel HL Club Playa Blanca****, Lanzarote

Am currently staying here. Amenities are great and rooms are lovely but the food is awful. The food is the same stuff that is cold and the icecream is warm.they do not top up the food very often. The wine is undrinkable and everyone we have spoke to has been doing the same as us and buying our drinks in the supermarket. We gave spent a fortune buying food and drinks out. Tonight we had booked a Mexican night, we got offered a hamburger, steak or chicken what on earth is mexican about that. I had chicken that turned up with warmish chips and cold carrots.very disapointed.

England14/11/2019

We (2 adults and 3 children) have just returned from a week's holiday at the HL Club Playa Blanca, our second October stay here in 2 years. The location is very good and the food/restaurant service is excellent. The hotel accommodation in small villas is very good and to a good standard, with good maid service. Evening entertainment was hit and miss with some very good evenings and some mediocre, (the karaoke evening was cancelled due to IT issues and the acrobats didn't turn up) The pool and pool bar areas are very good, but let down in places by the pool side paving, which is falling in to disrepair, with a few loose tiles and in places can be very slippery when wet. We find the hotel to be very good value for money and once again, we have really enjoyed our holiday and would stay at the Club Playa Blanca again.

United Kingdom06/11/2019

Wonderful summer holidays at the HL Residence in July, From the start, check in smooth for 2 adults & 3 children 9-13, apt was fine cleaned every day & lovely to sit at in the evening A big plus for this resort is the big pool deck with everyone gathered around it Animation: Lots of inflatables and games to be played with the Animation staff doing a superb job, water volleyball, archery, soccer, various other games & an amazing Olympics around the pool Stefan and staff Selena, Jim & Leo were great fun & made friends with everyone Food: Yoday the head chef does a superb job, theme nights are the best Japanese night being our favourite. Hysap and staff Chantal, Jean Paul, Starling, Esther work hard to clear the tables They are all hard workers & under Hysap’s direction they really try to excel in Customer Service. An absolute GEM is Eduardo the head barman at the pool bar. *The biggest asset for the resort is unquestionably the staff * Recommended

Ireland09/10/2019

This was our second stay at the hotel and we can positively say we’ll be back again. Beautiful hotel with fantastic staff, especially Samia on reception - great help always, smiling throughout. Thanks again and see you soon!

UK02/10/2019

Great staff and problems we had were dealt with immediately. Bungalows could do with some re furnishing and re painting , for some reason the door jams in ours looked like someone had sprayed fake tan on them.

Ireland28/07/2019

Currently staying at HL club and staff are very good , However not happy about the the following, months ago I emailed hotel and asked would it be possible to have my sister (mrs webb) and her family stay beside us as we are all holidaying together . My sister arrived on the 19th and asked again and then I arrived on the 21st and asked again. we were told as the hotel was fully booked it was not possible to accommodate our request but they could put us on same row ! Cannot understand this as we requested in loads of time . Also on the 21st I informed reception there was a baby’s cot in our room that we did not require and they said it would be removed next day with housekeeping, but it’s still there today so I just folded it away , out of the way . Then this morning my sister asked for a clothes drying rail for outside her bungalow and 4 extra pillows, 1 for each of her family but unfortunately when we returned tonight , they were not here . Also light not working outside our apt!

Ireland23/07/2019

Ich und meine Familie sind jetzt schon zum 3. mal in diesem Hotel. Wir haben viele ausprobiert aber keins war so perfekt wie dieses. Wir wollen nie wieder woanders hin. Das Hotel hat sehr gute animationen und einem wird nie langweilig. Das Essen schmeckt und alles ist sauber, und die Anlage sieht traumhaft aus. Nur weiter zu empfehlen 👍🏻

Deutschland20/04/2019

Stayed here for a week, brillant hotel, staff excellent, the ability to use other hotel was excellent as well, food good standard, close to shopping, beaches, everything you need on your doorstep, weve foumd our new second home, thank you see you soon

Northern Ireland12/11/2018

Just friendlier bar and restaurant staff is required. And food hotter in the restaurant . Waterpark wasn't clear we had to pay... so disappointed kids.

England03/11/2018

We enjoyed our stay even though we had one day of very bad weather which forced us to be relocated. Few recommendations: - more variation in the ice cream flavours. It is always the same, but in HL Paradise Island they had similar ice cream but with other flavours (e.g. orange) - other snacks for the children: it was always hot dogs or hamburgers. How about chicken nuggets and fish fingers - make the Dino Waterpark included for all guests. It's definitely not worth paying about 20 Euro per person, since it's small and old (the other water parks are looking much better and are bigger). In the Dino waterpark on the big slides think about allowing small children to go together with an adult on the slide, this is very common in other countries. - the tiles/stones near the elevator on top level are very slippery when it rains, although they look nice they're quite dangerous

Netherlands02/11/2018

A truly amazing hotel. I have booked directly with the hotel and was welcomed to my room with a bottle of sparkling wine and some fruits and cheese, which I thought was a very nice touch. Rooms are maybe somewhat basic though there's everything you need in there with pretty comfy beds, which is probably the most important thing as you don't go to a place like Lanzarote to sit in your room all day 😉 Staff could not be any nicer and more helpful even though they all seemed under a lot of pressure, especially those working in the restaurant. Food was delicious with lots to choose from every day, so you can be sure there will always be something there that will tickle your taste buds. Pool area was also well maintained, nice and clean with loads of sunbeds to choose from and some form of entertainment throughout the day. A 10 min walk will take you to a local beach, restaurants, shops etc. All in all I've had a truly amazing time there - would go back in a heartbeat. Thank you guys!

Scotland05/09/2018

We had a great holliday . When we arrived the bungalows interrieur lookt a bit boring . But after a 12 days stay we find out was more then satisfiing. The food in the restaurant is in 1 word GREAT !!!!!!! If jou cant find someting for your taste jou should to open your eyes . The restaurant crew seems te be under a lot of pressure and thats why the friendlyness is sometimes not as good as shood be . For your animation team i have 4 words . YOU ARE THE BEST !!!! Charlie, Kazu and Annica was such a pleassure everyday to see you arround and to see the pleassure and fun in your eyes doing a great job . Shame they give you of on sundays .....lol. (Sandra and Amelie love jou guys ) Overal we had a great holliday thanks for all the good time.s fun and pleasure . 1 minus point is the waterpark . Is old verry bad maintained and for our opinion way to expensive.

Nederland11/08/2018

You were just great!!! Food excellent, u should to pay me some extra money for gym, when I come home 😁. The house also fine( just shame the smallest room was without airco and beds- matraces were not so comfortable). But the animation team ( Charlie, Kasu and Anica)were great, especially Charlie. He is super and you can feel , he likes and enjoy his job 😉👍. I hope we come once back again. Big thanks to all of you, we really enjoyed our family vacation 👍.

Nederland11/08/2018

Really enjoyed our stay would have no qualms in recommending your hotel, a special comment for the animation team who really helped make our stay special

Ireland20/07/2018

Un grand merci à la sous directrice de l'hôtel qui grâce à elle nous avons passer un bon séjour qui avait mal commencé !! Etant avec une personne à mobilité réduite nous avons besoin de gentillesse et de professionnalisme dont cette personne est plus que compétente et un grand avantage elle parle très bien Français ce qui aide à la communication!! un grand merci encore à elle de la part des filles!! (elle verra qui!) (séjour du 16 juin au 23 juin 2018)

france12/07/2018

We recently got back from a week at this hotel and we had the best time! All the food was delicious and the rooms were really lovely and tidy. The animation team were absolutely incredible especially Charli! They just made all the activities so fun and made the day so much more enjoyable. We will 100% be coming back because it was absolutely incredible. 10/10 in every area!

england11/07/2018

Very good

Ireland03/07/2018

Genoten van een heerlijke vakantie. Ik was met mijn moeder en twee zussen op reis. Erg vriendelijk personeel. Het eten was zeer gevarieerd en lekker. De omgeving is erg leuk, omdat er een mooie boulevard op loopafstand is. De bungalows zijn wat gedateerd, maar wel schoon.

Nederlans09/04/2018

It would have been nice to see the waitressing staff in the dining room smile sometimes. Staff in bars very pleasant. Also on reception.

England07/04/2018

Really enjoyed staying at Club Plays Blanca. The kids had a great time in pools and evening mini disco and shows. Food was good but at peak times the restaurant was very busy and so had to queue for freshly cooked foods like omelettes and kebabs. Room was good size and was well cleaned everyday.

England04/04/2018

je viens de rentrer d'un séjour de votre hôtel et je voulais vous remerciez pour votre accueil et la disponibilité du personnel . Un grand merci à Samia pour sa gentillesse et ses conseils , grâce à elle nous avons passé une agréable semaine . Merci également a tout le personnel et en particulier à Cassou pour son dynamisme et à Sandra pour son attention auprès des clients . Merci à tous . Des clients heureux

france12/03/2018

Bonjour, Un grand merci pour ce séjour très chaleureux dans ce très bel hôtel bien situé. Un grand merci particulier à Boubakar, le grand cuisinier mauritanien !!

FRANCE08/03/2018

Cool hotel for families. Food every meal very good, just needs honey by the meal. The garden full of flowers beautiful, only floor is dangerous it has rained. The apartment is in good conditions but low water pressure in bath-room. Service very good and reception very uindful helpful.

Netherlands08/03/2018

The hotel is great. Lots of things to do for the children and the food is excellent. Clean spacious rooms.

England07/03/2018

Wrażenia jak najbardziej pozytywne , atutem są ładne domki . A

poland01/03/2018

Fajny hotel, położony blisko plaży ale szkoda że nie serfują kawy cały dzień :( szczególnie na sniasniadanie kiedy slyszysz że maszyna do kawy jest popsuta. Pracownicy powinni być bardziej bardziej poinformowani, brak dostępu do ręczników na basen przez cały dzien. Szczególnie pracownicy recepcji powinni byc poinformowani o systemie hotelu i o wycieczkach które oferują.rodzinny kurort z wieloma atrakcjami dla dorosłych i dla dzieci.prxownic animacji bbardzo przyjazni

poland23/02/2018

Erg leuk hotel. Het eten is er goed en de kamers worden dagelijks schoongemaakt. Het personeel is heel vriendelijk. Aanbevelenswaardig

holland23/02/2018

Really nice hotel , good food, friendly staff. Only the pool could be warmer.

england22/02/2018

I have lovely time every sinlge day and the entertainment was sooo fabulous . I loved the holiday it is the best holiday I have been to my family loved the holiday to the night show was the best bit of the holiday. Food fantastic everyday different. Stuff lovely and friendly. We'll be back.

england21/02/2018

I had great time and the entertainment staff were wonderful We had a great holiday the food and entertainment was really good for our daughter. Stuff friendly special animation and restaurant. Back next year.

england21/02/2018

Het park ziet er keurig uit. appartement netjes en verzorgd. eten was erg lekker, alleen de limonade smaakte naar dikke siroop.wel een verbeterpunt. Hebben hierdoor maar water gedronken IPV imonade .verder erg vriendelijk personeel. Aanrader voor onze vrienden.mooi eiland. Mvg Wilma Keus

holland21/02/2018

Goed hotel, water zwembad te koud, pizza's erg goed, personeel vriendelijk, huisjes erg goed, wij zijñ tevreden. Dank jullie wel.

holland20/02/2018

Lovely location and lovely accommodation. Great holiday

Lanzarote18/02/2018

Alles hier is prima en uitstekend naar wens,de bungalows zijn mooi ruim en Worden goed schoon gehouden. Het eten is goed en uitgebreid . Het personeel is erg vriendelijk ,behulpzaam en gezellig. Het animatieteam is geweldig en bied de mogelijk om mee te doen met diverse activiteiten. Het park is mooi groen aangelegd en ook erg Fijn dat alles goed toegankelijk is met de rolstoel. Voor zowel volwassen en kinderen is er genoeg te doen en vermaak voor iedereen. Het enige nadeel is dat de wegen bij regen erg glad zijn en dat de lift het daardoor niet deed maar bij navraag werd hier direct actie op ondernomen. Het is fijn dat ER genoeg ligstoelen bij het zwembad zijn en voldoene Ruimte om spelletjes te apelen.

holland01/02/2018

I had a great holiday.Food great,drink great.Staff very friendly and helpful.Rooms cleaned daily.The only issue are the pools.Both pools are VERY cold.I will definitely come back here.A special mention to the animation team who were excellent!!! GiiGii farruhk and fran are funny people and very very good at their job.Thank you all. 4.9/5.

england31/01/2018

Very clean hotel with a great heated pool and polite, helpful staff. There is plenty of choice for food and each night is themed. The rooms are very spacious and have Air conditioning. The hotel is really colourful with plants everywhere which makes you feel like you are somewhere tropical and there is always an activity to take part in.

england24/01/2018

Hotel bardzo przyjazny dla rodzin z dziecmi. Bungalowy sa duze, pokoj dzienny z aneksem kuchennym pluse dwie sypialnie i spora lazienka. Pogoda w styczniu ok, okolo 20 st. Polecamy. Hotel jest kawalek od oceanu ale nam to nie przeszkadzalo . Wiecej ruchu na wakacjach :) . Jedzenie urozmaicone. I dla doroslych i dzieci.:))). Zalecane.;-)

poland24/01/2018

Jestesmy bardzo zadowolone z wybrango przez nas hotelu. Juz od wejscia bardzo Mila obsluga przy recepcji , szybkie zameldowanie do pokoju. Pokoj bardzo czysty i przestronny. Jedzenie bardzo smaczne. Obsluga kelnerska swietnie radzi sobie z utrzymaniem czystosci w restauracji. Animotor bardzo sympatyczny i nie namolny . Barmani przy barze basenowym i wieczornym bardzo usmiechnieci i mili. Bedziemy polecać hotel Club Playa Blanca .:) misskasia.g@gmail.com

poland24/01/2018

Gued hotel dat in een mooi park met cactussen is aangelegd. Rustig gelegen teen last van verkeer. In Januari geweest waarbij de temperatuur erg aangenaam is met een lekker windje dat niet koud is. Hotel kamer ziet er netjes uit. De plastic stoelen bij je kamer mogen wat beter bijv. Een kussentje erin. Het restaurant heeft een diversiteit aan eten. Zowel brood als warm. Alleen het warme gedeelte MAG wat heter. Koelt gauw AF. Het hotel bied diverse mogelijkheden aan excursies die erg intersant zijn en goed te betalen zijn. Het animatie team is erg goed met zowel activiteiten voor zowel jong als oud. Wordt leuk gegeven en erg enthousiast . Elke dag iets anders. Hotel ziet er verzorgd uit. Wordt goed onderhouden . Gereisd in ene, 2018

holland24/01/2018

his is 3 rd year at this hotel and its a good as ever, the staff are great the mánager is very good if you have problem the manager is good at sorting things out, food good entertainment could be better , the placer is getting renewed next year so be awesome placer, resorte is nice for familys and couples not younge ones ,need few more entertainment un the day time, buses to 2 other hotel which you can use.

england24/01/2018

Super Urlaub sehr gustes Essen.Me gusta mucho el comida está bien. Animation super. Empfolen für die ganze familie. Danke

germany23/01/2018

Udane rodzinne wakacje :-) Jedzenie bardzo smaczne z mila obslugą. Z przyjemnoscia tu wroce. Tony Halik :-)

poland23/01/2018

Gracias The hotel is lovely and relaxing. The food has plenty of choice. The rooms are clean. Disabled persons should be able to stay un bungalows closer to the facilities. Our friend had to move and had to Pay extra even though we mentioned on Booking Someone in our Group is disabled.

Wales20/01/2018

Hotel is a nice 10 minute Walk from shops and bars. Good choice of good from the restraunt. Entertainment team do well. Giigii is loud lol, farruck thinks he the man (watch his counting). Www bungalow is básico, but clean and home from home. Will be back again.

scotland20/01/2018

Evreything is great, food is really nice. Would come herencia again :)

england20/01/2018

Animation team very entertaining and made us all feel so welcome. Made our holiday so special. Food was excellent plenty of choice. Maid service was very good. Over all very enjoyable hotel and holidays. Only complaint was having to part with 60 euros on arriva .

england20/01/2018

Très bon séjour en famille. Le personnel est très agréable et disponible et l'équipe d'animation au top sans oublier le coin massage un vrai moment de détente. Bravo de vrais vqcances Je recommande et compte revenir très bientôt. Un effort à faire sur les machines à laver peut-être

France14/01/2018

The swimming pool and especially the tiles in and around the pool needs to be updated. We hit with our feet several times loose tiles and it even caused some bleeding. I also think that WiFi should be free on the whole complex and not paid (as we did). Above was the reason that I gave a 3 star for services.

Netherlands30/10/2017

Just as good as last time

UK28/10/2017

Excelente relación calidad precio. Deberían adecuar los horarios de comida a las costumbres españolas, comenzando más tarde y por tanto terminando más tarde, mover los horarios media hora sería perfecto. Es la segunda vez que hemos estado y hemos notado mucha mejoría en la comida,con respecto al 2015.

España19/10/2017

Muy confortable y el personal atento sobre todo el animador stefan

España01/10/2017

Es la segunda vez que nos alojamos en este hotel. Su ubicación es buena, a 5 minutos andando del centro de Playa Blanca. La comida es genial y el personal es encantador. Lo recomiendo. Volveremos.

España26/09/2017

Sehr schön für Familien. Tolle Kinderbetreuung am Vor- und Nachmittag. Animation vorhanden, aber nicht aufdringlich.

Deutschland11/09/2017

Nos gustaría más animación en español.

España21/07/2017

Ha sido perfecto y el personal amable atento y servicial en todo momento

España02/07/2017

Wir waren vom 07.06 -15.06. 2017 in der Anlage, die Anlage liegt Super , 6 Minuten vom Busbahnfof entfernt, der große Eingangsbereich, lädt direkt zum Urlaub ein. Durch die nette Begrüßung beim Eischecken fühlt man sich gleich wie zu Hause. Der Bugalow, war groß , geräumig und sehr sauber, alles vorhanden was man benötigt um einen schönen Urlaub zu genießen. Essen gibt es in Befüttform, für jeden etwas dabei, das Personal, was wirklich viel zu tun hat, war immer freundlich, ( trotz Stress). Man muß nur wissen das es sich um eine Clubanlage handelt, also viele Familien, das heißt aber auch, es ist laut, uns hat es gar nicht gestört, obwohl wir keine kinder haben, und im gesetzten Alter sind. ( für Menschen die Ruhe haben wollen , eventuell nicht das Richtige. Der Kleine Ort, bietet viele Lokale sowie Einkaufsmöglichkeiten. Wir werden nächstet Jahr auf jeden Fall wiederkommen, und dort unseren verdienten Urlaub zu verbingen. Hiermit nochmal ein großes Dankeschön an alle Mitarbeiter, macht weiter so.

Spanien16/06/2017

We had a fantastic time at this hotel, excellent value for money, the facilities are good for adults and children, the entertainment is nicely balanced for both grown ups and the little ones. We went all inclusive and found a huge range of mouth watering exciting food catering for everyone's needs. Some Evening meals were themed with ongoing entertainment giving it that extra special touch. I felt and saw the staff had lots of enthusiasm and high standards of customer care. AlLL the staff are a credit to the hotel who went the extra mile making sure we had fun and well looked after while we were there. A big Thank You for making our holiday special and memorable... we will be back soon.

United Kingdom01/05/2017

Hotel tres familial et sympatique. L equipe d animation est tres dynamique! Nous aurions bien aime plus de variété au niveau des repas, surtout entrées et desserts. N hesitez pas a varier les fruits! Pasteque, banane fraiche, melon, ananas... car meme si vos kiwis sont tres bons, c est lassant d'en manger matin, midi et soir pendant une semaine...

France28/04/2017

Fantastic service! Fine for family holiday with children. Our daughters love the kids club. :-)

Australia01/06/2016

Es la segunda vez que nos alojamos en el hotel y todo genial. Está muy bien situado, no muy lejos del centro y de la playa. La comida es muy buena, las habitaciones bonitas y cómodas, y el personal muy amable y servicial.

España01/06/2016