Opiniones Hotel HL Río Playa Blanca****, Lanzarote

Super Hôtel

France16/01/2022

Excelente la amabilidad de todo el personal (recepción, restaurantes, socorristas).

Spain02/01/2022

Habitación muy acogedora y agradable, solo hace falta un microondas para los q vamos con niños pequeños, comidas Con buffet bien surtido y personal super amable, solo un pero, la habitación en 4 días solo la limpiaron una sola vez

España20/11/2021

Queremos agradecer a socorristas especialmente a Víctor por su atención y simpatía a sido un placer conocerte En recepción siempre muy atentos y serviciales Gracias al metre y camarera Simone por su atención Al chico de animación Iago gracias por hacer divertidas las noches Un punto negativo a las comidas todo muy repetitivo y enfocado al turismo extranjero Instalación accesible a personas con movilidad reducida Mari,Tomás un placer haberles conocido

España13/11/2021

Très bien dommage plus de spécialités de Lanzarote

France31/10/2021

we missed a map with details about the opening timer of the restaurants etc. and suggestions for daily trips, rent a car, medical support etc.

netherlands11/10/2021

Bonjour nous venons à lanzarote depuis 11 année et toujours au même hôtel du non de HL Lopez Rio playa blanca comme Hôtel Paradis Hisland et je peut vous assurer que vous ayez toutes ma confiance que pour les familles familiales avec enfant que ces Hôtels feront le bonheur de vos enfants ainsi que de vos papilles ,les repas sont très variés avec de n’ombres choix et de qualités irréprochables questions de sécurité pour les enfants, la sécurité et omniprésente à chaque instant ce qui félicite la tranquillité des parents qui pendant ces bon moment de l année en on un grand besoin la propreté dans chaque appartement est faite tous les jours de la semaine avec une confiance absolue du personnel de l’image du groupe HL Lopez encore beaucoup d autres qualités je passerais une bonne matinée à tous vous dire en bien. Pour les amoureux ou couples je peut vous conseiller au Gran Canarias SuiteHotel HL Lopez à Playa del Ingles splendide d une des qualités exemplaires qui honore le groupe Lopez

France06/10/2021

LAS MEJORES VACACIONES DE MI VIDA

ESPAÑA17/09/2021

We had a fabulous holiday here Hotel so clean Staff so friendly Food outstanding , different varieties every day Full English Breakfast Bacon Delicious every thing i tried was amazing and tasty great selection of beers wine all help yourself during day loved the bar on the rooftop Pedro was so friendly and so were all the lovely staff Animation team were fantastic keeping the children entertained even the shop keeper was so friendly could do enough for you helped pump up all the kids inflatables Plenty of sunbeds it was a no hassle hotel Bungalow was so modern only thing missing was an iron Had a fridge hairdryer the rooms were so lovely The pools were brilliant and the splash area was fantastic for the children even got me on the slides the Amphitheatre was huge they did shows every night it was brilliant I haven't a bad thing to say about this hotel everything was so perfect

United Kingdom15/09/2021

Loved our stay, family just two of us and was so relaxing exactly what we wanted. The food was good plenty of it and varied. Got a little busy sometimes in the restaurant but thats a sign that the food was good. The bungalows were just beautiful and the patio made such a big difference to the comfort and pleasure staying there and so did the grounds, just so pretty. We will definitely look to go back to this hotel. The staff were efficient and helpful. The standard of cleanliness was perfect. Entertainment lounge was somewhat cramped so get in early! There is only one thing which could be improved and that is the water temperature in the pool, the pool is massive and stunning but it is also baltic !! Very few people dared to go in it not even many children and they normally brave anything. But still scores 10/10

United Kingdom21/08/2021

Hotel sympa personnel disponible directeur super sympa à l'écoute seul bémol les plats sont tièdes idem pour la soupe. Le seul plat vraiment chaud à midi est la paella .

france28/05/2021

Très bon sejour

France12/05/2021

Very beautiful hotel, and very friendly staff and management. We enjoyed staying with you! Thank you very much.

NL11/05/2021

Empezado cuando hicimos la reserva con la Sta. Gina Brits que resolvio todas nuestras peticiones, todo ha sido fabuloso. Muy agradecida por el trato recibido. Fantásticas Instalaciones. Habitaciones muy confortables y limpias. El Director Sr. Sebastián Jower muy amable e implicado en que todo estuviera perfecto. Buen Equipo de Animación, en general todos han sido muy amables y atentos, desde los recepcionistas, camareros, hasta los jardineros , sin duda alguna muy recomendable

España05/05/2021

Empezado cuando hicimos la reserva con la Sta. Gina Brits que resolvio todas nuestras peticiones, todo ha sido fabuloso. Muy agradecida por el trato recibido. Fantásticas Instalaciones. Habitaciones muy confortables y limpias. El Director Sr. Sebastián Jover muy amable e implicado en que todo estuviera perfecto. Buen Equipo de Animación, en general todos han sido muy amables y atentos, desde los recepcionistas, camareros, hasta los jardineros , sin duda alguna muy recomendable

España05/05/2021

la comida la encontramos solo regular, aunque no me quejo porque el precio era muy ajustado, así que puede entenderse como lógico.

españa27/04/2021

Estancia muy agradable y personal muy profesional.

España26/03/2021

Personal muy amable y atento, todo muy limpio, comida muy variada y buena. Se lo recomendar emos a nuestra familia y amigos

Bilbao17/03/2021

Hemos pasado una semana fantástica en el HL Río Playa Blanca. Poca gente por el Covid pero la estancia ha sido genial. Trato excelente y mucha tranquilidad.

España11/03/2021

Le gros point NOIR est la restauration, plat réchauffer, viande de porc dur comme de la semelle, aucune diversité, tous les jours les mêmes plats. Que des plats au bain-marie, mais ils sont froid. Dessert sans goût, aussi bien les fruits que les glaces qui elles sont fondues . Restaurant à fuir . Une semaine de vacances pratiquement sans avoir rien mangé, et pas la possibilité d aller manger à l exterieur en raison du couvre feu a 18h.

France04/02/2021

Nur ein kurzer Aufenthalt, war soweit Alles ok

Spanien04/02/2021

J'ai passé une très bonne semaine à l'Hotel Rio, le privilège de pouvoir être à Lanzarote pendant 8 jours (pendant le covid) et à ce prix est fantastique et je vous remercie sincèrement. Les efforts à faire son sur la qualité et la diversification de la nourriture ! je suis sur que si vous arrivez à monter en gamme à ce niveau votre offre de service sera vraiment excellente !

France01/02/2021

Muy buen bungalow, grande, limpio, personal muy atento, perfecto!!

España16/01/2021

- Stay went well - Staff is okay - Breakfast was made up of average quality products

France23/12/2020

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España21/12/2020

Repas un peu moins bien que d'habitude (souvent froids) mais probablement dus aux problèmes liés au covid

Belgique09/12/2020

todo muy bien, para repetir

belgica19/11/2020

We were there around the pandemic time, and it was very quiet. We felt safe.

Ireland02/10/2020

Todo muy bien.

España11/07/2020

Excellent week thank you

United Kingdom16/03/2020

We had a fantastic time whilst staying at the hotel. Staff were very friendly and were always on hand if we needed any assistance. I can honestly say I cant fault the hotel. Only issue was the guys taking photos who stopped us and took photos and when we looked at them later in the evening started pushing us to spend 240 euros for the photos we choose. Unsurprisingly we didn't buy them and the guy became quite irritated and started to offer us " tonight only " deals. After the chap said I didn't value my son I just walked off.

England14/03/2020

By far the best holiday We have been on, everything to do with the children, the staff made our holiday complete mario was the best entertainment for the children, and it is a very friendly clean and safe environment, I will come back again soon, what a shame to be going home, mario got all the children up and got them doing games all day, we will miss him very much

Wales03/03/2020

Hello Rio, The hotel Rio Playa Blanca was excellent. The location amazing. The hotel amazing value and staff lovely. Met some cool people too... Sooo... The calibre of guests good too ;). Food is great... Yes the pools aren't boiling... Most aren't... Its not a hot tub.. Jump in and have fun. :) Special mention to a few of the girls in the animation team. Ella thought you were cool. :)

England11/02/2020

Staff were always helpful, friendly and courteous.

Uk08/02/2020

Tui team. Special thanks to Risha and Pete for all the help received,they are the best reps we have ever had on holiday. Also the Animation team who were also brilliant. The staff in the full hotel were also wonderful Food was good also a varied choice. Drinks by the bucketful, snacks great. Will definately be back at this hotel.

United Kingdom08/02/2020

We have just returned from a week's stay at your beautiful hotel. We tried the Thematic restaurant, found them to be too hectic, your food is brought out far too quickly, both restaurants lack atmosphere. The rest of the hotel was lovely I know you were testing having the entertainment in the lobby bar. May I suggest you either revert to the old way or perhaps use the sport bar. It was far too noisy in the lobby bar and majority of your guests would welcome some peaceful time in the evening. In saying that perhaps some low key piped music for background entertainment . We will come back. Peggy James

United Kingdom31/01/2020

Hotel reformado recientemente en su totalidad. Las habitaciones son confortables y las camas son cómodas. Dispone de hervidor para infusiones y cafés de sobre. Los jardines y exteriores están muy cuidados. La comida del restaurante buffet es variada y muy bien cocinada. Los alérgenos están indicados. Hay dos restaurantes temáticos. Como aspectos mejorables, ser algo más flexibles con la retirada del buffet cuando acaba la hora de entrada pues son excesivamente puntuales y ampliar la hora del desayuno. El personal es muy atento y educado. En especial Pedro de la zona de bares, Tony en recepción y Sidi como jefe de cocina son geniales. La relación calidad-precio es muy buena. El hotel está a unos 5-10 minutos caminando de la playa. Repetiremos sin duda.

ESPAÑA20/01/2020

Fabulous holiday Pavel from the entertainment team made our holiday for ya all involved and made it fun

UK10/01/2020

We stayed in Hotel Rio over the new year period... We were delayed flying out from Gatwick so arrived at the hotel a few hours later than expected at 9:15pm. As soon as we arrived in the hotel, the receptionist ca e up to all of us who had arrived, put a band on our wrists and told us to go eat before checking in (they had held the restaurant open for us). The food was delicious and couldn't wait to see what was available for breakfast! Check in was so easier and the staff were all so friendly. Our apartment was lovely! Spacious and very clean. We went and had drinks on the terrace with a fire burner (amazing!!!). Breakfast was delicious!! The pool however is probably the only downside where it wasn't heated but it didn't stop us as a 2 family of 4 getting in and having fun, especially the kids!! The location is beautiful! If you like walking, the walk to the town is lovely as is climbing up the mountain!!! Hotel Rio made our stay exceptional, from the food to the staff!

UK09/01/2020

We are very happy with our stay.The animation team was great with nice shows and entertaining activities.Highest rating to them !!

Sweden08/01/2020

We loved everything about our stay. The jacuzzi suite was perfect and the staff amazing.

Uk31/10/2019

Hi, I would just like to write a review to say a massive thank you for such a wonderful stay in your hotel. On arrival I was greeted by a very friendly receptionist called Nicole who checked me in quickly and efficiently. She was very kind as I was travelling alone ensured I had all the relevant information for my stay that I needed, including going above and beyond to direct me around the hotel to show me the restaurant etc. Nicole was very pleasant during my stay, always smiling, and without fail always said good morning. She helped me book taxis to areas I needed to be and all in all was a pleasure to meet. The food at the hotel was good, I enjoyed eating at the hotel as well as eating in nearby local restaurants. The pools were very nice also especially having more than one. The room was very clean, and tidied and cleaned every day by the housekeeping service which was great. An added bonus was the fact that the safe was free of charge. Thank you very much for a great stay

United Kingdom29/10/2019

Acabamos de llegar a nuestro domicilio, después de pasar una semana en el hotel en régimen de todo incluido. Ha sido una semana fantástica, con un único pero... El hotel está excesivamente enfocado a extranjeros. Se añora y mucho el poco escuchar hablar en español por parte del personal y la animación. Es un tema sensible y fácilmente solucionan le. Las instalaciones y habitación espectaculares, como los detalles del último día de la estancia.

España21/09/2019

Mi pareja y yo hemos pasado una semana en el hotel. A nivel de instalaciones y habitación ha sido perfecta. A nivel de personal y animación se añora mucho la escasez del idioma español...

España21/09/2019

GEACHTE EEN ZALIGE WEEK( van 06 tot 13/03 ) BELEEFD BIJ JULLIE , HET WAS BIJNA TE MOOI OM WAAR TE ZIJN . ZEKER VOOR HERHALING VATBAAR. (groetjes en proficiat aan het personeel van de restaurants zeker de verantwoordelijke met het baardje) MVG MAURICE EN IRMA MYTEN VERBRUGGEN . BELGICA

BELGIE18/03/2019

Hi. We are a family of 3 (me 8 months pregnant) and decided to spend New Year's Eve holiday in the hotel, not entirely sure what we would be facing upon arrival as there were mixed reviews before renovation works. Now that the hotel has undergone major refurbishment (top to bottom) there is no single complaint that we have. The staff (both at the reception and the cleaning staff) were welcoming and helpful, always responsive and going out of their way to meet all our demands (and we had plenty ;-). The hotel itself and bungalows are very spacious, modern and comfortable. Honestly, these best we have enjoyed in Canary Islands! Everything is new, clean, well taken care of! The half-Olympic pool still smells of novelty! I wish the gym had been ready by the time we arrived. Otherwise, I have found no fault with the facilities. All in all, we were pleasantly surprised- we felt at home and became so comfortable that we didn't feel like going back! I wholeheartedly recommend it for families!!

Poland19/01/2019

Just come back from this hotel on 13th December after a week's stay.this hotel was the best ,staff in reception were fantastic and we're very helpful , the hotel was nice and clean everywhere , our room was great ,clean and modern.the resturaunts food was brill very clean and staff were very polite. I CANNOT FAULT THIS HOTEL. Well done to the manager and all staff for a fantastic holiday. Will return soon , once again thank you. Louise and tony Atkins

United Kingdom15/12/2018

Es el segundo año consecutivo que vamos y ha sido fantastico de nuevo.Las obras han dejado el hotel impecable.A destacar la nueva piscina mas tranquila, ideal para leer tranquilamente o relajarse.La comida ideal y el personal un 10,desde recepcion hasta los camareros,el equipo de animacion, el personal de limpieza,amabilisimos y siempre dispuestos a ayudarte en todo.Volveremos de nuevo,ya es nuestro hotel referencia en la isla. Un saludo desde galicia

España29/11/2018

Un fallo las obras

España24/07/2018

The animation team is great. Nice people, they speak various languages and we had a wonderfull time. Thank you for a awesome holiday; Coco, DAISY, Carolina and Anneke from Holland!!!

Netherlands02/05/2018

L'hôtel est très agréable et très confortable. Fabuleuse animation.

France12/03/2018

Mi pareja y yo hemos pasado una semana fantástica. Destacar el trabajo del equipo de animación ya que todos ellos han echo que nos divirtamos muchísimo.

España12/03/2018

Toujours très bien ... on attend la rénovations des bungalows avec impatience

Belgique11/12/2017

Llegamos hoy a casa de nuestro viaje y estamos encantadas con este hotel,el personal amabilisimo,mención especial para Tony de la recepción que nos ayudó en todo,la comida variada y muy rica,Sin duda volveremos

España27/11/2017

SEGUNDAS VACACIONES ESTUPENDAS. acabamos de volver de nuestras vacaciones y ha sido todo estupendo, el personal es muy muy atento y cualquier cosa que les pides lo solucionan inmediatamente. Muy limpio, como TODOS los hoteles tienen sus pequeñas cosillas pero no son importantes. La comida, la animacion , y sobre todo el personal,un 10. un fuerte abrazo para Cari. volveremos.

españa29/10/2017

Espectacular todo, nos encanto, volvemos el año proximo sin dudas. Amazing, we loved it, we will definetly come back next year.

Scotland18/10/2017

Felicidades a todos los HL RIO equipo por su bondad PROFESIONALIDAD sus preocupaciones para atender a clientes; Pasamos FIESTAS vacaciones sont muy feliz LA Famillia COUTANT

france25/06/2017

Esta Semana Santa hemos estado durante 10 días en el Hotel Rio Playa Blanca. El hotel está muy bien, la comida muy buena y el personal fantástico. Todo estupendo. Del personal destacamos sobre todo - al equipo de animación con su nuevo jefe al frente, que es encantador, muy trabajador y con muy buenas ideas y - a Charaf, Raquel y Aitor que nos han tratado fenomenal y son unos trabajadores increíbles. Un beso para todos desde Bilbao Maria y Alazne. Gracias por todo!!!!!!!

España21/04/2017

every thing was perfect thank you for our pleasant stay

irleand10/04/2017

Ha sido una estancia muy agradable. Es la cuarta vez que vamos y esperamos ir de nuevo el próximo año

España21/01/2017

Just home from this location had a great time. Not a thing to complain about place was immaculate everywhere . very clean resort. Animation team were hard working and very pleasant. Bungalow is a bit dated decoration wise.We were in a 2 bedroom bungalow. 2 bathrooms and showers. Kitchen area with fridge. And sitting area with tv Loads of space for a family and your own patio sitting area. Food was great new themes of cooking every night. Walking distance to beach and very good marina. Would highly recommend for families with small kids. Pool area again immAcculate with heated pool although be aware of the unheated pool!!!! VERY COLD. THANKYOU FOR A GREAT HOLIDAY

Scotland20/01/2017

lovely stay great animation team. hotel does need a refurbe but still clean n tidy . staff made a massive effort xmas n new year they did them self proud was excellent . thanks for a lovely holiday .jane armstrong

lanzarote03/01/2017

Très bon hôtel, idéal avec des enfants. Le personnel est agréable et serviable. Magnifique jardin de plantes grasses.

Belgique02/06/2016

¡Qué vacaciones más fantásticas! No estábamos muy seguros al principio sobre qué hotel elegir, estuvimos dudando entre varios de la zona, pero sin duda acertamos de pleno. Es un sitio precioso, muy grande, muy limpio...con un personal increíblemente amable y servicial. La comida riquísima, y podíamos elegir si comer fuera o dentro. La animación y los shows fueron increíbles también. Una verdadera pena irnos, la verdad...aunque sin duda, volveremos!!

España02/06/2016