Opiniones Hotel HL Río Playa Blanca****, Lanzarote

Excellent week thank you

United Kingdom16/03/2020

We had a fantastic time whilst staying at the hotel. Staff were very friendly and were always on hand if we needed any assistance. I can honestly say I cant fault the hotel. Only issue was the guys taking photos who stopped us and took photos and when we looked at them later in the evening started pushing us to spend 240 euros for the photos we choose. Unsurprisingly we didn't buy them and the guy became quite irritated and started to offer us " tonight only " deals. After the chap said I didn't value my son I just walked off.

England14/03/2020

By far the best holiday We have been on, everything to do with the children, the staff made our holiday complete mario was the best entertainment for the children, and it is a very friendly clean and safe environment, I will come back again soon, what a shame to be going home, mario got all the children up and got them doing games all day, we will miss him very much

Wales03/03/2020

Hello Rio, The hotel Rio Playa Blanca was excellent. The location amazing. The hotel amazing value and staff lovely. Met some cool people too... Sooo... The calibre of guests good too ;). Food is great... Yes the pools aren't boiling... Most aren't... Its not a hot tub.. Jump in and have fun. :) Special mention to a few of the girls in the animation team. Ella thought you were cool. :)

England11/02/2020

Staff were always helpful, friendly and courteous.

Uk08/02/2020

Tui team. Special thanks to Risha and Pete for all the help received,they are the best reps we have ever had on holiday. Also the Animation team who were also brilliant. The staff in the full hotel were also wonderful Food was good also a varied choice. Drinks by the bucketful, snacks great. Will definately be back at this hotel.

United Kingdom08/02/2020

We have just returned from a week's stay at your beautiful hotel. We tried the Thematic restaurant, found them to be too hectic, your food is brought out far too quickly, both restaurants lack atmosphere. The rest of the hotel was lovely I know you were testing having the entertainment in the lobby bar. May I suggest you either revert to the old way or perhaps use the sport bar. It was far too noisy in the lobby bar and majority of your guests would welcome some peaceful time in the evening. In saying that perhaps some low key piped music for background entertainment . We will come back. Peggy James

United Kingdom31/01/2020

Hotel reformado recientemente en su totalidad. Las habitaciones son confortables y las camas son cómodas. Dispone de hervidor para infusiones y cafés de sobre. Los jardines y exteriores están muy cuidados. La comida del restaurante buffet es variada y muy bien cocinada. Los alérgenos están indicados. Hay dos restaurantes temáticos. Como aspectos mejorables, ser algo más flexibles con la retirada del buffet cuando acaba la hora de entrada pues son excesivamente puntuales y ampliar la hora del desayuno. El personal es muy atento y educado. En especial Pedro de la zona de bares, Tony en recepción y Sidi como jefe de cocina son geniales. La relación calidad-precio es muy buena. El hotel está a unos 5-10 minutos caminando de la playa. Repetiremos sin duda.

ESPAÑA20/01/2020

Fabulous holiday Pavel from the entertainment team made our holiday for ya all involved and made it fun

UK10/01/2020

We stayed in Hotel Rio over the new year period... We were delayed flying out from Gatwick so arrived at the hotel a few hours later than expected at 9:15pm. As soon as we arrived in the hotel, the receptionist ca e up to all of us who had arrived, put a band on our wrists and told us to go eat before checking in (they had held the restaurant open for us). The food was delicious and couldn't wait to see what was available for breakfast! Check in was so easier and the staff were all so friendly. Our apartment was lovely! Spacious and very clean. We went and had drinks on the terrace with a fire burner (amazing!!!). Breakfast was delicious!! The pool however is probably the only downside where it wasn't heated but it didn't stop us as a 2 family of 4 getting in and having fun, especially the kids!! The location is beautiful! If you like walking, the walk to the town is lovely as is climbing up the mountain!!! Hotel Rio made our stay exceptional, from the food to the staff!

UK09/01/2020

We are very happy with our stay.The animation team was great with nice shows and entertaining activities.Highest rating to them !!

Sweden08/01/2020

We loved everything about our stay. The jacuzzi suite was perfect and the staff amazing.

Uk31/10/2019

Hi, I would just like to write a review to say a massive thank you for such a wonderful stay in your hotel. On arrival I was greeted by a very friendly receptionist called Nicole who checked me in quickly and efficiently. She was very kind as I was travelling alone ensured I had all the relevant information for my stay that I needed, including going above and beyond to direct me around the hotel to show me the restaurant etc. Nicole was very pleasant during my stay, always smiling, and without fail always said good morning. She helped me book taxis to areas I needed to be and all in all was a pleasure to meet. The food at the hotel was good, I enjoyed eating at the hotel as well as eating in nearby local restaurants. The pools were very nice also especially having more than one. The room was very clean, and tidied and cleaned every day by the housekeeping service which was great. An added bonus was the fact that the safe was free of charge. Thank you very much for a great stay

United Kingdom29/10/2019

Acabamos de llegar a nuestro domicilio, después de pasar una semana en el hotel en régimen de todo incluido. Ha sido una semana fantástica, con un único pero... El hotel está excesivamente enfocado a extranjeros. Se añora y mucho el poco escuchar hablar en español por parte del personal y la animación. Es un tema sensible y fácilmente solucionan le. Las instalaciones y habitación espectaculares, como los detalles del último día de la estancia.

España21/09/2019

Mi pareja y yo hemos pasado una semana en el hotel. A nivel de instalaciones y habitación ha sido perfecta. A nivel de personal y animación se añora mucho la escasez del idioma español...

España21/09/2019

GEACHTE EEN ZALIGE WEEK( van 06 tot 13/03 ) BELEEFD BIJ JULLIE , HET WAS BIJNA TE MOOI OM WAAR TE ZIJN . ZEKER VOOR HERHALING VATBAAR. (groetjes en proficiat aan het personeel van de restaurants zeker de verantwoordelijke met het baardje) MVG MAURICE EN IRMA MYTEN VERBRUGGEN . BELGICA

BELGIE18/03/2019

Hi. We are a family of 3 (me 8 months pregnant) and decided to spend New Year's Eve holiday in the hotel, not entirely sure what we would be facing upon arrival as there were mixed reviews before renovation works. Now that the hotel has undergone major refurbishment (top to bottom) there is no single complaint that we have. The staff (both at the reception and the cleaning staff) were welcoming and helpful, always responsive and going out of their way to meet all our demands (and we had plenty ;-). The hotel itself and bungalows are very spacious, modern and comfortable. Honestly, these best we have enjoyed in Canary Islands! Everything is new, clean, well taken care of! The half-Olympic pool still smells of novelty! I wish the gym had been ready by the time we arrived. Otherwise, I have found no fault with the facilities. All in all, we were pleasantly surprised- we felt at home and became so comfortable that we didn't feel like going back! I wholeheartedly recommend it for families!!

Poland19/01/2019

Just come back from this hotel on 13th December after a week's stay.this hotel was the best ,staff in reception were fantastic and we're very helpful , the hotel was nice and clean everywhere , our room was great ,clean and modern.the resturaunts food was brill very clean and staff were very polite. I CANNOT FAULT THIS HOTEL. Well done to the manager and all staff for a fantastic holiday. Will return soon , once again thank you. Louise and tony Atkins

United Kingdom15/12/2018

Es el segundo año consecutivo que vamos y ha sido fantastico de nuevo.Las obras han dejado el hotel impecable.A destacar la nueva piscina mas tranquila, ideal para leer tranquilamente o relajarse.La comida ideal y el personal un 10,desde recepcion hasta los camareros,el equipo de animacion, el personal de limpieza,amabilisimos y siempre dispuestos a ayudarte en todo.Volveremos de nuevo,ya es nuestro hotel referencia en la isla. Un saludo desde galicia

España29/11/2018

Un fallo las obras

España24/07/2018

The animation team is great. Nice people, they speak various languages and we had a wonderfull time. Thank you for a awesome holiday; Coco, DAISY, Carolina and Anneke from Holland!!!

Netherlands02/05/2018

L'hôtel est très agréable et très confortable. Fabuleuse animation.

France12/03/2018

Mi pareja y yo hemos pasado una semana fantástica. Destacar el trabajo del equipo de animación ya que todos ellos han echo que nos divirtamos muchísimo.

España12/03/2018

Toujours très bien ... on attend la rénovations des bungalows avec impatience

Belgique11/12/2017

Llegamos hoy a casa de nuestro viaje y estamos encantadas con este hotel,el personal amabilisimo,mención especial para Tony de la recepción que nos ayudó en todo,la comida variada y muy rica,Sin duda volveremos

España27/11/2017

SEGUNDAS VACACIONES ESTUPENDAS. acabamos de volver de nuestras vacaciones y ha sido todo estupendo, el personal es muy muy atento y cualquier cosa que les pides lo solucionan inmediatamente. Muy limpio, como TODOS los hoteles tienen sus pequeñas cosillas pero no son importantes. La comida, la animacion , y sobre todo el personal,un 10. un fuerte abrazo para Cari. volveremos.

españa29/10/2017

Espectacular todo, nos encanto, volvemos el año proximo sin dudas. Amazing, we loved it, we will definetly come back next year.

Scotland18/10/2017

Felicidades a todos los HL RIO equipo por su bondad PROFESIONALIDAD sus preocupaciones para atender a clientes; Pasamos FIESTAS vacaciones sont muy feliz LA Famillia COUTANT

france25/06/2017

Esta Semana Santa hemos estado durante 10 días en el Hotel Rio Playa Blanca. El hotel está muy bien, la comida muy buena y el personal fantástico. Todo estupendo. Del personal destacamos sobre todo - al equipo de animación con su nuevo jefe al frente, que es encantador, muy trabajador y con muy buenas ideas y - a Charaf, Raquel y Aitor que nos han tratado fenomenal y son unos trabajadores increíbles. Un beso para todos desde Bilbao Maria y Alazne. Gracias por todo!!!!!!!

España21/04/2017

every thing was perfect thank you for our pleasant stay

irleand10/04/2017

Ha sido una estancia muy agradable. Es la cuarta vez que vamos y esperamos ir de nuevo el próximo año

España21/01/2017

Just home from this location had a great time. Not a thing to complain about place was immaculate everywhere . very clean resort. Animation team were hard working and very pleasant. Bungalow is a bit dated decoration wise.We were in a 2 bedroom bungalow. 2 bathrooms and showers. Kitchen area with fridge. And sitting area with tv Loads of space for a family and your own patio sitting area. Food was great new themes of cooking every night. Walking distance to beach and very good marina. Would highly recommend for families with small kids. Pool area again immAcculate with heated pool although be aware of the unheated pool!!!! VERY COLD. THANKYOU FOR A GREAT HOLIDAY

Scotland20/01/2017

lovely stay great animation team. hotel does need a refurbe but still clean n tidy . staff made a massive effort xmas n new year they did them self proud was excellent . thanks for a lovely holiday .jane armstrong

lanzarote03/01/2017

Très bon hôtel, idéal avec des enfants. Le personnel est agréable et serviable. Magnifique jardin de plantes grasses.

Belgique02/06/2016

¡Qué vacaciones más fantásticas! No estábamos muy seguros al principio sobre qué hotel elegir, estuvimos dudando entre varios de la zona, pero sin duda acertamos de pleno. Es un sitio precioso, muy grande, muy limpio...con un personal increíblemente amable y servicial. La comida riquísima, y podíamos elegir si comer fuera o dentro. La animación y los shows fueron increíbles también. Una verdadera pena irnos, la verdad...aunque sin duda, volveremos!!

España02/06/2016